I have tried to purchase from American Golf a Wilson Staff D300 SL Driver, I have now attempted to purchase the club from their website on 9 (yes nine) occasions using three different Visa cards from three different banks and on each occasion the payment hasn’t gone through and I have received a message of Refused FRAUD. These cards have been used subsequently at other websites without any problems. I have contacted their Customer service on three occasions, the first time they stated there was a problem with their payment procedure which was being rectified and that I should try again after two days, the second time I contacted them they said it was a banking issue and I should contact my bank to get it resolved and I should create an American Golf account as this might resolve the issue and on the third occasion I was told that it was fault with their website and I should delete my cookies on my computer and that this would perhaps solve the problem. I have also emailed their Sales Team outlining the problems. It would appear that American Golf know they have a payment problem but are not prepared to tell their customers. Their Customer Service Team are giving out conflicting advice and have no clue as to when the issue will be resolved and do not apologise for the inconvenience. American Golf will not allow you to purchase over the phone and to date have not replied to my email. The word “shoddy” comes to mind.