No Delivery order number: 223994710 On the 25th September I have purchased a laptop. Argos should have contacted me for a delivery date. They did not. After 5 days I contacted them myself on the phone several times. I waited for hours and no one pick up the phone. I went on their chat system again several times till the 14th of October chat to different people. The outcome was that my order comes from a third party supplier. They are out of stock and their stock gets replenish often and the supplier would contact me. I was assertive that Argos has sold me a product which they do not have and my contract is with them not the supplier. As a customer they must deliver my product in a reasonable time (30 days). I have lost hope with the chat system. I was told my query has been escalated now when I post one of their chat on Argos Facebook page. Everyone who dealt with the issue wanted me to take a refund. At the end I did as I found a better deal. Be careful in the small print they say if certain product is open from their original package it cannot be returned. As a customer this is the worst experience I ever had. From this experience I can say Argos is good with “click n collect” or “same day delivery”. I would not recommend using them for anything else.