I attended the Jolly Sailor Store in Tamworth this morning in order to purchase some jewellery. The shop assistant at first was not a her counter so had to wait. Upon requesting if the item of jewellery was in stock she said they had not got the size that was required so she telephoned another store. The other store answered and the conversation started with how was your holiday and this went on for a few minutes at which point she then asked if they had the relevant item at that store. I will be using this store again but only because of the convenient location and certainly not for the customer service.