Ordered on-line, showed item in stock at chosen store. Ordered the item, went in 9am next day after receiving text to confirm available & held for a day. (paid for parking etc). Told item not in yet? would be in after 4pm???? asked if there was availability at another local store as needed that day, hence checking on-line for availability. Confirmed available at another store 5 miles away. Traveled to that store, paid for parking again. Got out of car received a text to confirm item waiting at first store I visited!!!!!!! Went on to customer service 'Chat'. relayed the complaint & received stock answer - 'sorry for any inconvenience caused'. NOT GOOD ENOUGH. busy people do not want to have to re-arrange their days around ARGOS, hence ordering on-line to check available & to aid quick pick up. no offer of re-dress for costs of parking , additional travel & time wasted. Don't bother with customer services, they are just as dis-interested. Really unhappy & I don't usually bother to complain, but this wound me up.