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Marion Davis
on 28 June I purchased. Samsung black fridge and was given delivery date of 15 July and time of 10- 2.00 pm which was great. few days later phone call from Argos leaving a message to say this had changed to July 21 with a time of O7.00 - 12-00 which was not at all suitable. I telephoned Argos several times over the next few day to amend this delivery time. Well what a wastes of time and money my calls were never answered. So I took to email to complained, I received a automatic reply stating I would be contacted after 48 hours with a message advising if I had difficulties to contact them on their customer service Number, which was the one I had not received a reply. Yesterday morning Argos telephone me I was very pleased, but NO they were telephone to say my fridge would not be deilivered 21 July but nearer the end of August. What rubbish their customer service is. I needed to buy a new fridge now not in late August so asked for my money back and a refund for my call charges, which they have agreed to do. They also advised that they had over sold this item as it was a good price, If you need it ,get it from another supplier good price is not always the answer!!! MD Wiltshire
10 years ago
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Argos has a 2.7 average rating from 4,029 reviews