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1 star: Bad
Just now
Awful company
I bought a bookcase which came in a 2 part flat pack. When it arrived on 20th December it was 2 different colours. It was meant to be white as shown on the website. Phoned customer service and went on live chat. New part to be delivered 24th December The courier arrived with part....wrong part again!. Phoned again, correct part to be delivered 3rd January. Duly delivered.....wrong part again. I have now requested a refund 4 times through phone calls and live chat. Customer service advised me 4 times they would pass this on to the help desk who would call me within the next 48 hours....still waiting😡
Argos now have the bookcase returned to them and my £165.
Hopefully someone with a bit of clout from Argos will read this and have the decency to contact me and refund my hard earned cash.
One star given as zero stars not available