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Eloise Cage
The worst customer service I have ever received. We had a sofa delivered yesterday with 2 leg holes filled it so we were unable to put it together and use it. We kindly asked Argos to send a replacement. We were told it would be solved within 24hours passed, 24hours later we have been told it will take 48hours to be resolved. We are critical workers and will not be able to receive another delivery during a national pandemic. So who only knows when we will ever receive a sofa, even though it says online I could have one delivered tomorrow. We have not received one apology, been given incorrect information 3 times by 3 different team members. We have not been given compensation unless we write a letter to head office and have received the worst customer service I have ever experienced, I’d love to know what they can actually solve for their customers. DO NOT BUY FROM THEM. I won’t be.
4 years ago
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Argos has a 2.7 average rating from 4,015 reviews