Ordered a washer, was advised 5 days for delivery called on the 5th day and was advised if I had not had a call I was not getting it no apology or anything also had to wait 20 + mins for them to answer tried to rings them twice since both really long call ques, so have in called at different times too. Was let down 18 months previously too by them again with a washer ( I ended up buying a second hand one to put me on for delivery asap) had to wait for over a week for them to deliver the wrong one ( wrong colour basic spec compared to what I ordered) would not offer a replacement and was told over2 weeks for delivery. Will never use again or recommend at all