Beware of purchasing items online and collecting. I was told yesterday that as I paid online but did not have the item delivered I could not be offered any assistance with the product fault through the online support line. I would need to take the item back to the shop and explain to them the fault. I asked to speak to a supervisor as the problem could easily be addressed online and the item is heavy and was not available for delivery which is why I had to pick it up from the shop which I should add was not local to me but the customer care woman refused and said a manager would not take the call as against policy. Hope this is helpful to anyone thinking of purchasing an item from Argos just in case it has a fault. I will be returning the item and washing my hands of this dreadful company.