I ordered a Freeview box on Tuesday 22/09 on line and was surprised to be offered the same day delivery!! Payed and booked a slot for between 7 - 10 and duly waited!! NOTHING! No phone call no communication nothing! Rang first thing Wednesday 23/09 to ask what had happened and didn't even get so much as a sorry! Reluctantly arranged a delivery later yesterday between 2-6 stressing could they please leave with a neighbour. I was assured that this would be implemented! This is a gift for my grandmother and as I was seeing her yesterday thought in the end all is ok! NO! It was not! Got a text informing me the delivery could not be made so could i ring to rearrange within 7 days!!! Upon receiving the txt I rang the number supplied and held on for 25 MINUTES for someone in Liverpool!! She, finally, tried to find out what had happened and would ring me back! She did! She informed me what I already knew, could not deliver as there was no answer!! There are 15 other flats in my building hence please leave with a neighbour!! Unbelievable service an apology would have gone some way! You would think that with so many on line companies who treat you with a bit of respect in these current times, ARGOS would want to do the same as they are a more localised company and are obviously trying to up their gain??? Judging by other comments they need to do a lot more!! Whats the betting I get no reply from this, what do they care?? Amazon here I come!!