Will never use Argos again! Ordered new washing machine. It arrived dented, scratched, cracked and had rust inside the drum. Arranged for new one to be delivered two days later, but it didn't arrive. Called Argos again to be told it was cancelled due to staffing issues so wouldn't be able to get it for another three days! We told them this wasn't good enough so to refund us and arrange collection. We went to currys and got one delivered the following day. Eight days from receiving a damaged washing machine I still haven't actually received a refund and I've had to move the damaged machine to the garden as I need the space to do things like look after a family and keep a clean and safe house for a toddler. I dread to think how much it has cost me in calls to the non existent customer service that keeps you on hold for 50 minutes a time before you even speak to anyone. The £10 gift card good will gesture has been returned to Argos!