Please do not order a washing machine thru argos if it is going to be delivered and installed by dhl. A washing machine recently purchased by me at argos also needed to be installed - and i paid the additional fee for installation. On two seperate occassions the dhl delivery people refused to install it when they arrived. While argos did refund my installation fee im now having to find and pay someone locally who will install it for me. Have never encountered anything like this. Argos needs to find a new delivery company asap.