Ordered Dyson vacuum cleaner Saturday morning - they confirmed delivery 2 - 6pm same day - didn't turn up tried phoning customer services after 6pm tried 8 times hanging on up to 20 minutes to speak to some one - phoned following day eventually got through - surprise surprise computer went down on Saturday at Hempstead Valley but would deliver Sunday morning and they did label on box clearly showed the agreed delivery slot for Saturday so we wasted 4 hours waiting for them to turn up Saturday at least an hour on the phone to customer services - we wont be wasting our time using Argos again