Argos, drakehouse,Sheffield. Just lost over an hour of my life I'll never get back. Ordered my product, queued in long queue with purchasers, people returning things and others with general queries, eventually got served then stood again for ages with others. Really think this new system doesn't work very well, to think this new way has come from intelligent people on good salaries at argos hq, it's a joke, will be a nightmare in December,bring back the pencils,returns/query desk, and clear out the numpties at hq.