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Tracey Hayward
I had a query regarding an order - first attempt to call left me hanging on the phone for over half an hour before I gave up. I then spoke to an online representative who told me she could not deal with my query and would need to transfer me to a colleague - she 'left' the conversation and I never heard from her colleague. I emailed customer services but did not receive a reply so I called again the next day..............hung on for about 10 minutes but I had work to do and had to ring off. I called back later and hung on for another 20 minutes with no answer....................I give up - DOES ARGOS EVER ANSWER THIER PHONES OR ARE THESE CALLS A WAY OF GENERATING REVENUE? I WILL NOT USE THE ONLINE SERVICE WITH ARGOS EVER AGAIN. Appalling Customer Service!!!!
9 years ago
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Argos has a 2.7 average rating from 4,029 reviews