Ordered a shed in July, didn't get it until October because of numerous delays. They promised me some cash back once it got delivered... I called them on Sunday and was in a queue for 35 minutes before giving up - I thought: Sunday, ah well. I call them Monday morning at 8:30am and wait for 10 minutes before having to go into work... ah well, its first thing, they're probably busy. I call them Monday lunch time and I'm in a queue for FIFTY FIVE MINUTES, before having to go back into work... pretty angry now I call them again when I get home, since they're open until 8, 35 minutes more queueing before having to go out. Grand total of time: 2 hours and 15 minutes. OK, so I send them an email, no response for 3 days, so I try their web chat. I get through to someone, who takes my complaint and passes me through to someone else, who takes forever to respond to any of my messages, then cuts me off at 20:01, a minute after they close and its impossible to get back onto the web chat. Not shopping with Argos again. I'd recommend that you don't either.