Already wrote a review, but here we go again, bought my daughter a washing machine, needed urgently has a family, ordered on Saturday 07/11/2015. Earliest could be delivered is between 7am / 12pm. Received call would arrive between those times, Never Did, she called them at 6-30pm, on phone for over 30 mins, to be told, van had too much on it took hers off not coming till next week, she asked why not tomorrow or weekend, because other people had orders to be delivered she would have to wait., have you ever heard anything like it, this company is going down hill big time and they are making a fortune by keeping you on hold for over 30 mins at a time. Think I will start shopping elsewhere, service absolutely appalling.