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Jean
Shame i cant give a minus star,Argos customer service is the most appalling thing i have ever come across.I ordered 2 seperate items on different days both costing over £100 each..I never received my vouchers,First phone call i waited over an hour only to be fobbed off with "we will send them in the post" Never received them so rang again..An hour later i got through and was told i would receive them via a link to my email,got no links,Rang again this time they appologised and promised me i would definitely get them via link but it would take 24-48 hours,still never got them,rang twice more after that and waited an hour,auto cut off after the hour is up so got to speak to nobody,sent 3 emails they never replied to any..managed to get through to live chat,she gave me the voucher code links..as soon as i go to basket to check out the chat dissappears and the vouchers didn't work,same the second time round.. I am losing my patience with Argos,they need to clean up their customer services and maybe employ more staff. What is going to happen on Black fridays if they can't cope now?? Glad i got that off my chest.
9 years ago
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Argos has a 2.7 average rating from 4,029 reviews