Nov 13,2015 I placed a order for a 15 tog goose feather & down kingsize duvet by downland and paided for next day/saturday delivery. Was then sent a text saying my item would be delivered on saturday between 7am-6pm. Come saturday at 10am I'm sent other text saying sorry your item will now be delivered monday! I went to try and email them via the contact us page and clicked on the link that would normally open my email to send a email but this time it did not it just kept refreshing the contact us page! I had to look around the net for 30 mins-1 hr to find their email address (which is order. enquiries at argos .co.uk for those that need it just make sure there are periods between order and enquiries). Was then sent this morning a automated response to my email this time I had a link for live chat,Which I clicked on to hopefully talk to someone and at lest be refunded the shipping for the item failing to be delivered on the stated day. Only to find out from Charlie on argos live chat that it's not even in stock in their warehouse for at home delivery! they also said they don't know why their system even allowed people to buy it for home delivery! They then went on to say sorry & if you want you can wait til we get it in stock for home delivery and we will send it out asap or we could refund you. Well needless to say I was furious at that point and demanded my money be returned in full. SHAME on argos for not checking their systems! SHAME on argos for selling a item not in stock! They took my money for a item they did not have in to sell now I have to wait 5-7 days to get my money back when it took them maybe a day for them to take my money for a item they did not have to sell to start with! I will only use argos as a last resort now and I will NOT ever order for something to be home delivered EVER EVER AGAIN