I have just bought an item from this store which is faulty. However thats not the main issue here. I hate my local Argos Bradford Forster square. Whenever you return something here they look at you as though you have done something wrong. Not happy that I have to take this faulty item back to them wish I had not bought it in the first place. I have had a couple of bad experiences and have avoided the store since. However, I had some vouchers which could be used at Argos and So I made the mistake of using them here. I will now be asking someone else to return this item for me. In general everyone I have spoke to about the Bradford Forster square store have had nothing positive to say. Management are very poorly trained and staff with headsets seem to be on power trips with customers and other members of staff. Some people have said customers are treated differently based on skin color. I have had too many bad experiences with this store. Staff generally have a bad attitude with customers. Argos you need to send in some mystery shoppers please dont take my word for it. Or have your staff shadow neighboring stores such as tk makks with exceptionally good customer service. The queues in this store are horrendous but something needs to be done about the customer service. if you dont intend to carry items out ANYMORE the place should have signs saying so. Also if you refuse to carry items out for one person its unfair if you do it for another. Furthermore, if a customer tries to make conversation its very rude to ignore them, leaves people feeling a bit awkward. Once more it should be a fair service for all customers and be consistent with rules. Otherwise its quite easy for people to take things personally and feel they are treated unfairly.