Firstly may I start this review by stating how disappointed I am with the service I have so far received from Argos.
I placed an order on Saturday 28th November 2015 for 2 x Amazon Fire Tablets, 2 x Cases and 1 x Ipad Mini 2 to be delivered on Monday the 30th November 2015. I waited at home all day Monday for my delivery and it didn't arrive. I phoned the customer services phone number T: 0345 640 2020 to be kept on hold for over 1 hour being told time after time that my call is going to answered shortly, with severe frustration I put the phone down. I phoned back this morning 1st December 2015 at 09:30 to be put on hold again for 55 minutes before putting the phone down. I tried calling again at 11:00 and again no answer apart from that stupid annoying message that my call is going to be answered shortly, hence I'm now trying to get answers by email.
What a totally useless service the offer.... It is my Son's Birthday today and the Ipad was for him, can you imagine my embarrassment and my Son's disappointment in not receiving his promised Birthday gift today?
I paid for delivery at a promised time, I have spent a stupid amount of time holding for someone to answer my telephone calls and have been left with total frustration in placing this order with Argos, I do not feel like a valued customer. Argos have over promised and under delivered with the service they have offered and I am left in "Limbo".
Information and updates are the key to good customer service and overall customer satisfaction of which I am still trying to find from Argos.
You have been warned!