Recently I place an order however a supposed confirmation email I received turns out to be a cancelled order on my purchase. What is that? I didn't even cancel it. Ok that enough. I've called Argos 3 times today after a long wait because the payment was made using my voucher code and I would like to retrieve it back. The customer service team said that they will instantly send me an email with a new voucher code but I'm waiting up till now! I could say that it is a shame to have a very very very poor customer service for such a huge retailer like you Argos. A big discount won't make it for a worst customer service. Your customer including me would run away to a more reliable retailer. And Amazon will be a wise choice I think. You just lost your customer and customer'customer's loyalty.