Writing reviews help build trust - I would say that this is not a company anyone should trust. I have only ordered something from Argos twice in my life, last time it was an iron and this time an ink cartridge and both times it has gone disastrously wrong! I ordered a black ink cartridge on Friday for a delivery on Saturday between 1900-2200hrs, nothing arrived. So I went on line to try and track it but to no avail. I then called Argos and was explained that my order had gone missing, although after the sales rep Calvin called my local store it looked like the cartridge had never been out for delivery the order had disappeared shortly after being confirmed?? But as always Calvin was apologetic, and to be fair it is not his fault although unfortunately for him he represents Argos so to me he is Argos. The best solution he advised would be for me to go to the nearest Argos store and he would make sure the cartridge would be there waiting for me. This is what was suggested last time when I had ordered the iron but when I arrived in store it had disappeared in the system, so to be honest I did not want to go through this again. Had I wanted to go to my nearest store I would not have arranged for a delivery. Arranging for a delivery means I would like to have it delivered to my home not to a shop. I then asked to receive a refund, oh dear this is not as easy as you may think, as the product has disappeared it is not possible for the cs to arrange the refund, the only way this can be done is through the head office and they will have to call me back within 24-48hrs to arrange the refund for me and then I will have to wait up to 10 working days to get the refund back on to my card........al this because I needed a black ink cartridge because I unfortunately have to work today and needed to print something that I am now unable to print anyway!! Thank you Argos for advertising a service that you can simply NOT deliver.