I placed an order with Argos online for a TV (which I hasten to add had a 1 month lead time to get it delivered). It was due to be delivered yesterday by 18:00 (in plenty of time for the champions league final). Having heard nothing from them I decided to contact their customer service at 17:30 and was told the TV was coming. This was a lie. I then heard nothing from them. I tried tweeting their customer service but was ignored. This morning I contacted customer service - note Argos didn't try and contact me. The first person I spoke to didn't even apologise - I simply got a "computer says no" answer. I asked to speak to a manager and was refused. I then spoke to another person who at least apologised and could only offer me a suitable delivery in 2 weeks time. Having experienced recently Amazon's redelivery of failed deliveries which happened the same day I can only say Argos are caught in the past. Customer service is shocking - avoid like the plague - there is nothing Argos sell that can't be bought more easily elsewhere. Apparently the failed delivery was a "resource" issue - which suggests they knew the delivery wasn't ever coming yesterday. Reading between the lines I would say the delivery driver didn't turn up for work and they couldn't be bothered to tell me about it.