I got my items on an Argos card for my son's for Christmas as I couldn't afford to pay it out right and due to the floods at the weekend they were ruined. Explained my situation to the shop at Kingstown Carlisle and they just brushed it off and said use your own insurance the problem there is they weren't in my house at the time and it wasn't like the whole of Carlisle asked to lose there processions and some have lost their jobs never again will I ever use this company again.