After being told my item had been lost on 8th December and a refund would be in my bank after 5 to 7 days I am still waiting. After contacting customer services I was told the refund had not been processed and that it would be chased up. Argos this is disgusting very poor customer service quick to take your money will never use their on line shopping again infact I doubt I will ever use Argos AGAIN!!!!!