The Argos in Ilford, rude staff and the store manager Jagjit patel atrocious mannerless, uneducated person, shocking he is the manager when he's not even capable of being hired as a member of staff let alone management. Called up the Ilford store regarding a faulty pan that is under 1 year warranty, the non stick came off. That Jagjit guy was talking about sending it for repair! Such nonsense, can't repair non stick coating on pans and what it said in the policy is replacement or refund as well as it being common sense. Then when I told him to give me the head office telephone number, he didn't know it and asked me to look online to get it! What's he getting paid for, being rude to customers by the looks of it. The manager is atrocious, which shows why the staff hired there are rude like him. Lazy, mannerless, rude, no common courtesy, shows their upbringing and sad lives they have. It's his job to SERVE customers and he should FIND the number and give it to customers instead of saying 'you can find it online.' No please, thank you, nothing. When I told him I was going to complain, he said 'go on then' seems like Argos doesn't take customer complaints seriously that's why they think they can continue being rude to the customers which will cost Argos. Pathetic excuse for a person. If Argos doesn't deal with the complaints seriously, it will lose customers.