Customer service is pathetic in Argos in Sutton. Had an issue with returns, it appears that Argos don’t have a proper complaint process. The store would advise to call in customer care number. When you call the customer care, they advise to speak with the store because it’s store’s discretion. The complaint can not be made to Argos by an email in 21st century? Perhaps they want to discourage consumers to make any complaint.