Ordered a watch for a Christmas present to pick up in store was given a slot between the 22-24 th December when I went to pick it up I was told the watch had been sold and no more in stock I was fuming the assistant tried to say I had missed the deadline even though I obviously hadn't and then she said am I sure I ordered it despite me showing her the text and her getting the order code off my phone hmmm somehow she didn't click it had been ordered and neither did the supervisor ! She said I could try and order another which I did it was showing in stock then was told they didn't have it so was offered to choose another one the assistant brought several out I chose one only to be told they couldn't sell them as they were on order one of them being the watch I originally ordered I asked her if I could have that she said no cos someone had reserved it and if they hadn't picked it up be midnight then I could errrmm hello the shop shut at 5pm not to mention its Xmas day tomorrow incompetent to say the least so took my custom elsewhere