We placed an order for nursery furniture the week before Christmas, arranging delivery for 30th December. Got a phone call the day before, rearranging delivery for 8th January due to a stock issue. Got a text the day before, confirming our delivery window so sat in and waited... and waited... and waited. No delivery. Phoned customer services the following morning, as the offices were closed that evening (delivery could have been until 8:00pm). Told that the delivery was not made, as the drivers 'ran out of hours', so just didn't deliver - no phone call, just didn't show up. Offered a new delivery date of 2nd February! Cancelled my order and arranged a refund. The advisor I spoke to was very helpful, but waiting another month to see if my order will arrive again (after two failed attempts already was unacceptable). I have since placed an order with another, more reliable company. Wish I'd read the reviews and warnings on here before I ordered. I will never use Argos home delivery again. Dreadful service.