We ordered a new fridge freezer and arranged delivery for the 21st of Jan. I took the day off and at 8am I received a txt from argos saying that the item was on its way and would be delivered before 9am. I was impressed. By 12 there was still no sign so I called argos and they said that the delivery had been cancelled because it was a large item and needed a special delivery. This had never been told to us. We were told that they had tried ringing us but no messages were left and no calls received on my call monitor. Delivery was rearranged for the 29th leaving us with no fridge for 8 days. Nice. Again today I called and was told that the item would be here between 7 and 9am but they were a little behind due to the high winds. 11am I called argos again to be told that this was an all day slot and they couldn't give me a time. Completely conflicting information again. This was completely unacceptable due to school and college runs. I have never had such poor service and I have now cancelled the order and will go somewhere else. Having read other peoples feedback it appears that this is a common fault with argos.