Order something online using Fast Track. Only confirmation I had was a text. No email and it didn't show up in my Argos account. When I picked it up I asked if I would get a receipt and was told no since I bought it online. An item in the order needed to be returned and it took me almost an hour on Argos site (chat) to arrange for a receipt to be sent to me (only a VAT one could be sent). Was told my text was a proof of purchase. What am I supposed to do - keep such texts forever. Before I threw out the box my order came in I noticed a stick on label on one of the box flaps. It said I should keep this as a proof of purchase! How ridiculous. I only chanced to notice it and the only way to keep it is to cut it off the box. This absence of a proper receipt is really dumb. How difficult would it be to have a printed receipt inside the box?