I’ve applied for an Argos Card few years ago and after going through all the security checks and credit references which was affecting my credit score, got the card eventually and used it regularly. However, Argos decided to close my account this year because I haven’t used the card for about 6 months but without even letting me know or notifying me that this is what they about to do by sending me an email, a message or a letter, they just suddenly decided to lock the account and cancel the card without my knowledge. Last week I’ve tried ordering something and paying with the Argos card and didn’t go through so when I called their customer service, the agent on the phone was clearly not bothered and ignorantly kept saying that if I didn’t get the letter, is nothing I could do! But they have my email address and phone number and never bothered to inform me. He said to apply for another card and that’s it, even though they are all fully aware each application as such is affecting our credit score… just frustrating the fact that as a loyal client they just do not appreciate us at all.