Anonymous
Wish I'd gone somewhere else. Bought headphones with 2 giftcards and topped up the rest with cash. Cancelled order as I got an email saying it could not be fulfilled (but order wasn't cancelled in the system for some reason, so I did it instead). One gift card and the cash was refunded, the other was not. When I asked why one gift card had been refunded but not the other they could not answer but told me I had to wait up to a week for the other to be refunded as it was 'standard proceedure' and it was not possible to do it quicker. I don't understand why one could be instant and the other take a week? And that it would not be at all possible to do it sooner. It's not like they're waiting on banks as it's an Argos issued gift card. It just seems like lazy customers service to me. As it stands I'm still one £50 gift card down and suspect ill be contacting them again in another 7 days until someone finally accepts it's a glitch. I could have bough this item at this price from a number of places so regret choosing Argos. I won't again.
1 year ago
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Argos has a 2.7 average rating from 3,936 reviews

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