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Anonymous
To say this company is poor is an understatement. We ordered our sofas. We are a family with three young children and I have a disabled wife. Due to be delivered on good Friday. No call before to say they were coming, however my wife was home and upstairs when they 'so called' arrived. The only reason she knows they apparently arrived is she gets a call on her mobile from Argos rearranging our delivery. My wife phones back and said they haven't even been. The delivery driver had left notes to say he had, described my house and left a note apparently. We are still yet to find the note. The member of staff she spoke to was rude, judged her for being disabled. Needless to say we cancelled the order. 7 days later still no sofas as we are still waiting for our money back. Phones them again this morning and apparently another delay in the finance department. They have argued all the way through that this is our fault. Will never shop with Argos again! Useless customer service and couldn't organise anything!! How you can leave a family in this position I'll never know. This isn't the last because I'm going to contact other parties as they shouldn't be allowed to carry on like this.
9 years ago
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Argos has a 2.7 average rating from 4,024 reviews