I will never use the Argos card again.
Ordered a table for my mum to be delivered to her address 12 miles away. They advised that the computer system could not deliver to the address I wanted even though the warehouse is nearer to mums address. Staff re ordered the table to my address advised they'd refund me original order. I delivered the table myself but had to pay for next day delivery as this was the only day I was in and they refunded me half the cost. Still costing me £10 to be delivered to an address where I had to deliver it myself.
Numerous phone calls and emails later and almost 2 months later I am still being charged for 2 tables.
I have emails saying the matter is being dealt with but it has now shown again on my latest statement.
Staff are very pleasant but inneffective as nothing happens, departments don't talk to each other or can't access, Parts of the computer system, apparantly?
Phoned once again !!! Last night to be transferred and then cut off.
Phoned back asked for manager told I would have a call back, still waiting.
All mistakes are by Argos staff and computer system yet I am still being charged for a second table and chairs I have never ordered and or had.
The costs are mountin in phone calls and I am exasperated!!!!
NEVER USE THIS SERVICE unless you want to pay for goods and services you have never received! And have no reassurances it will ever be rectified!!!