Poor faulty product support. I bought a Bush WDSAE86W 8KG/6KG 1400 Spin Washer Dryer - White - 932/7801 with extended 3 year guarantee. One of the main reasons is the machine is very shallow, i.e. depth as l have the outlet pipe at the back of where it needs to go. It was delivered but in less than 2 weeks it developed a fault. I rang the 'under one year guarantee engineer/call out support line'. They took my details and wanted 3 pictures of the machine front, back and side. I thought this odd. I sent photos and contacted them again and they said it was not covered because it was in a steamy environment i e a bathroom which it wasn't. They quoted chapter and verse from the manual 'dos and dont' page on why they would not honour the guarantee. It was in a small utility room with a space saver toilet. I tried to explian this and say it was vented. They weren't having it and transferred me to the after sales team. They listened to what l had to say and offerred a refund, repair or replacement. Why is it there are 2 diametrically opposed sides to Argos customer service? I took the replacement. Its working fine. My concern here is whether the after sales repair/enginneer support team (Domestic & General insurance) and Argos will honour my quarantee if l need it in the next 3 years. The engineer support team is operating 'sharp practices'. Also what if you are not tech savvy and can't supply electronic photos what happens then?. It is discriminatory in this regard as well and would be very stressful if you are elderly. The requirement to supply photos to them has the prime purpose of trying to find a way to not honour the guarantee - beware! blinking sharks. I wonder if my extended guarantee will now be honoured if l have a problem. Also, when l rang to register the replacement machine with the helpline (which is operated General & Domestic ins) they were curt and tried the hard sell for me to buy other appliance insurance which l declined! I am very disappointed with this inconsistent and very poor customer experience. Update: Argos will not let me post a version of this review on thier site. I think this is disgusting behaviour.