I have never experienced worse customer service in my entire life. I have spent all day on and off trying to get an 800 gbp order placed, to no avail. It was one excuse after another, they were impossible to work with, and once it finally went through this evening they decided to cancel the order without warning. A complete waste of time and to add to that, through all the failed transactions via phone and the internet they have maxed out my credit card by holding the space for failed transactions and can do nothing about it so I'm not able to order with any other supplier for days now. The state of their customer service team is completely embarrassing and infuriating.