Anonymous
I had no notification of my delivery slot just a missed call from a number I did not recognise on the day. I then get a text from Argos three hours later to say my order has been dispatched! I rang the mobile number it was the Argos delivery driver who told me my order had been returned to Argos (unfortunately I'd missed the delivery). I rang Argos customer service who said my order had been marked as delivered by their fast track delivery driver. I explained I had spoken to the driver on his mobile and was told he'd returned it back to Argos. It took 4 calls to try and get my issue dealt with! First time they hung up, second time I was told to call back after my delivery slot had ended, third time I was told to call back after 5pm, fourth time to be fair the advisor took time to sort it out (I hope) no option for a re delivery just a refund which can take up to13 days (I purchased the items during black Friday deal and now the price has gone back up!) Then told to re order, why would I trust them to deliver my order again after taking my money!? I'm so disappointed, I've never had an issue with Argos before. What's going on?
5 months ago
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Argos has a 2.7 average rating from 3,936 reviews

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