I ordered 5 packs of deck tiles. After a ridiculous experience of ordering, the web indicated the collection date. I had confirmation emails that contradicted each other, all sorts of amounts detailed as paid. I called and asked for clarification but came off the call more confused. I went to the store and still have no idea what is going on. But have ended up with a "gift card". I now await the payments and credits to go through my bank to check what I have been charged and recredited. DONT ORDER AND PAY. I'd only click and collect in future if I HAD to purchase from the store.