I fast track ordered two tower fans the night before the anticipated 'hottest day of the year' in July and received an email saying delivery would be between 7am-8pm the following day. At 8:15pm I phoned customer services to find out why they had not been delivered. CS closed at 8pm! Clever timing that! The automated voicemail found my order and stated that they were still expecting to deliver that day. By 10pm with heat not diminishing I wrote an email to Argos asking why they had not been delivered when the order had been fast tracked. At midnight gave up and went to bed. Phoned following day, was passed along, hung up on and generally messed about, until a very nice lady kindly told me that there had been 24hr delays the previous day and I should have received a text. I hadn't of course. She reorganised the delivery to between 4:30-8:00pm that day as nobody would be in before that. When going home I found a card to say that the goods had been left at 2pm and were with a neighbour! Grateful to have received them at last, but why can't they deliver on their promises, or at least have the courtesy to contact you if they cannot! Email never answered.