I bought a Hoover only used it twice only had it fortnight and the belt broke had a month guarantee from argos .when I tried to return it I was told to contact Hoover I do feel they should of replaced as there maybe fault a with all these Hoover's. I'm now unable to clean until I am able to contact Hoover . It is an absolute disgrace . What does the guarantee even mean . I will be shopping elsewhere from now on.