I recently moved and I bought a great deal of products from Argos at Lewisham. One of them was a duck feather duvet from their own company Living. Due to poor product quality control the feathers were not washed and the duvet smelled like bad fish, making it impossible to use. I should have guessed that something is wrong as the product was not delivered in the advertised package but in a sealed plain bag with its tags inside. I took the product back for a refund as it was obviously defective.They said that for the exact product they don't refund once it is opened. Like I could know it smells before opening it. Looking at the customer reviews, many have complained about the smell. These people should care more for their customers, that in many cases have spent a lot of money in their stores. I am not buying from Argos again. Well done losing a customer.