I bought an appliance online, the Argos customer adviser assured me it was in stock and I paid in full, I was then asked to call a premium rate number to arrange delivery, was asked all sorts of questions regarding the size of my kitchen window ? the electrical points around, measurements of kitchen and outside area etc., I was then told it would be a month before they could deliver ! I complained to Argos who did nothing, it was actually over a month until I rcvd the appliance, I complained again to Argos who promised me my delivery charge refund, which they did not honour, shocking service, they take your money then leave you to arrange delivery ( that you have already paid for ) with a third party, they had my money for over a month, shocking ! never again !