Rang Argos customer service with a question about collection codes. The lady who answered my call did not know what collection codes were and kept asking me if I had placed an order and would I like to pick my order up in store? It was like talking to a child. She put me on hold while she spoke to her manager, after 14 minutes on hold I gave up. What is the point of having people in your customer service department if they are unaware of Argos policies and procedures?
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