Ordered two toys. Stock showed as collection from store only. As child ill in night I checked stock again in morning and found home delivery was now in stock. Unable to cancel items on hold but ordered and paid for home delivery. Money taken straight away. Delivery day comes and goes with several texts to say they still had the other items on hold in store. In the evening two days after delivery was arranged receive an email from paypal saying I have been given a partial refund. Argos say the computers have crashed can I call in morning. I check the stock in the morning of the toys on hold in store, these are now out of stock. Call Argos to get interrupted by and shouted at by representative at call centre who states repeatedly that he did 'not have the facilities' to check stock. Apparently they only know when something is out of stock when you phone to say you have not received it! To top that I can have half the refund in 5 days then I will get a call from finance who will authorise the remainder to be refunded in a further 5 days. Not a sorry in sight. They do not seem to understand that a simple email saying it's out of stock would have made it possible for me to go to the shop where the other order was being held. Having said that from what I read in other reviews I stood a good chance of driving in paying to park then find that that order too was out of stock. I will not shop at Argos again.