I went into Tamworth branch today and bought a tea for two as a gift after paying I was told you will have to wait upto 2 weeks to activate it. I said this is a Christmas present so I will have a refund and by them something else I was asked for my debit card to do the refund I said as it was a debit card I will have the £30 in cash she said I will get a manager then a person who said she was training manager also said no refunds in cash? I reminded her of the credit consumers act were it states if paid by debit card a cash refund can be done as the money has left the customers bank account I was then told to leave the shop and banned me and said go away I was recording the whole thing on my phone her name was Claire attic I have since made a formal complaint to customer services and am claiming the money back from my bank. All I can say is DO NOT SHOP WITH ARGOS ITS NOT A NICE place And staff are clearly not trained properly. J williams