Everything went wrong!! Worst customer service ever received!! Called customer service and were put through to the the most rudest advisors twice! Product broke within 30 days of purchasing, went to the store to get a replacement, was told to ring the company as that was their policy, company said that it would be fine to exchange and that Argos should of done so, returned to Argos and was told that we needed a reference to state this manager would not exchange due to 30 day period ending no other alternative but to return home and get a reference number again, when called Argos customer services to complain, would not be put through to a manager and advisor was very rude and had no customer service skills at all, was very obnoxious and disrespectful! Rang product company to get a reference and told them the experience we received they informed us that the reference had no value, we will not be using Argos ever again and would advise anyone to avoid this company through the service we received