My Order ID: 1153194961 I recently ordered SAMSUNG 55KU6100 UHD SMART CURVED LED TV, and they have delivered damage TV out of the time they promised delivered. When I asked replacement they informed me that product is out of stock and will refund the total amount. Then when I asked to return it, the collection vehicle came several time out of the time that we schedule with Argos. Throughout this process, I had to call Argos more than 10 times to arrange collection and get my refund. Finally they agreed to offer me £30 compensation along with full refund. But unfortunately I did not receive neither refund or £30 compensation yet. Their customer service is really poor that no one can accept such poor customer service. CSR staff do not keep records properly and they do not communicate this record with delivery department and finance department. As per my experience Argos is the worst big retail company in the UK. Their price cheap, and also product and service are also very very cheap!!! Rubbish company that you need to decide wisely before purchase anything from Argos!!!!1.