Ordered a washer dryer and paid for installation and removal of old machine. Company phoned and said they did not have time to instal the new machine. OK - we can do that. Arrived with new machine, dumped it in the middle of my flat, walked past the old one which was ready to go and left the building. I chased them down the road and was told sorry love we are not taking it as we cannot park anywhere. ??? In that case how did they manage to bring the new machine in? What they did not want to do was carry the old one down the stairs. If they walked past it to their van then they could have taken it with them. I now have two washing machines in a very small flat. After contacting Customer Services I was told the delivery men said the roads were shut which is a complete lie. If the roads were shut how did they get to me in the first place. I then tried to book another visit for removal of the machine, but lost the slot as they could not reach me within ten minutes of being telephoned. Never, ever again will I buy anything from Argos - disgusting service and a total joke. The new machine will be returned so they can come and collect that.